Your bulletproof ortho practice needs to be foolproof first – that’s Poka-Yoke
Techniques for standardization of work and prevention of errors and defects have been deeply rooted in the principles of lean…
Read moreYou won’t believe what will happen to your team when the PDCA cycle becomes second nature
The PDCA or Plan-do-check-act cycle is a four-step model for carrying out change. It is an essential project planning tool…
Read moreHow to get to the root of any problem much faster than before – the 5-W questioning method
Taiichi Ohno affirmed that the basis of Toyota’s scientific approach is to ask five times why a problem occurs in…
Read moreWalk this way – talk this way: the Gemba walk
As a leader, you cannot simply expect your team to be working as efficiently and dedicatedly as you’d like them…
Read moreWhy habits and routines are essential in LeanOrthodontics® and life
Work processes in your practice are closely linked to building worthy habits and performing them in a regular cycle. Only…
Read moreWhen you need to see both sides of a customer journey – cooperation with other service providers
When you’re working in the service industry, collaborating with third-party service providers is an essential trait and doing so with…
Read moreWhy you need to understand the patient treatment process
While brandishing a reliable daily routine is important to keep up with the rhythm of your practice, it is also…
Read moreHow to manage your energy flow by smooth daily routines
Possibly the most common task performed by practices is patient appointment scheduling, so you’d think that it is pretty straightforward…
Read moreR’n’B of your orthodontic clinic – observe the rhythm and pace of your practice
Each company has a set of processes and timelines by which it operates. A key aspect of an orthodontic practice…
Read moreWhen you are already falling – who’s pulling the ripcord?
Every practice should support the provision for the figurative “ripcord” so that you can halt an ongoing process and resort…
Read moreWhen your practice is about to crash: Pull the ripcord at the right time
In times of chaos and crisis, pulling the ripcord, of course figuratively, may be imperative. But, anyone who might need…
Read moreWithout a smart problem reporting system, you will always grope about in the dark
Introducing the distribution of tasks with warning signals for expired deadlines is unfortunately not enough to sustain the idea of…
Read moreRegain control over your workplace with the 5-S-Method
The 5-S method is an innovative philosophy of organizing a workplace to make it clean, safe, and well-organized. By reinforcing…
Read moreWhy setting up the workplace is more than ergonomics
Workplace organization necessitates more than just efficient delegation. The provision of all necessary resources is crucial to keep your practice…
Read moreDo this and your team will love when you delegate (Levels of delegation)
Delegation is one of the most important skills for leaders to learn and apply in their practice. When you learn…
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