Lean Orthodontics Blog

Are aligners with attachments really invisible?

Clear aligners have long been advertised as invisible braces. Large brands like Invisalign have endorsed their products widely and cemented…

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Welche vier Persönlichkeitstypen gibt es?

Aligner checks – how many are necessary?

If there’s anything that society has been collectively obsessed with since the dawn of time, it is the transitional standard…

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3D printing in dentistry: outsourcing, in-house, or both?

The rapid development of new manufacturing technologies, industries, and power generation methods has made it easy for the ever-evolving human…

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Why your employees are always as good or bad as you teach them to be

Employee attitudes can reflect the morale of the company. In areas of customer service, happy employees are extremely important because…

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Welche Methoden zum Messen der Kundenzufriedenheit gibt es?

The new era of internal customers: keeping and satisfying your best employees

In service-providing industries like orthodontic practices, the patient is not the only customer you need to appease. Internal customers like…

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Welche vier Persönlichkeitstypen gibt es?

Learn to see through your customer’s eyes – Direct and indirect first contact

While direct initial contact means that a conversation is already taking place between the patient and a practice employee, indirect…

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The highest goal and how to achieve it: Customer satisfaction

The concept of lean management is centered around the systematic optimization of value-added supplies by reducing everything else (waste). Lean…

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Poka-Yoke ain’t no sushi dish but it’s the secret sauce to intuitive workflows

Poka-Yoke is an essential tool used to prevent and resolve defects during the production process, thus eliminating the need for…

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Welche Rolle spielen Emotionen in einer kieferorthopädischen
Praxis?

Your bulletproof ortho practice needs to be foolproof first – that’s Poka-Yoke

Techniques for standardization of work and prevention of errors and defects have been deeply rooted in the principles of lean…

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Was ist eine Customer Journey?

You won’t believe what will happen to your team when the PDCA cycle becomes second nature

The PDCA or Plan-do-check-act cycle is a four-step model for carrying out change. It is an essential project planning tool…

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Customer Empowerment – was es ist und was es für dich
bedeutet

How to get to the root of any problem much faster than before – the 5-W questioning method

Taiichi Ohno affirmed that the basis of Toyota’s scientific approach is to ask five times why a problem occurs in…

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Wann solltest Du in Deiner Praxis die Reißleine ziehen – und warum überhaupt?

Walk this way – talk this way: the Gemba walk

As a leader, you cannot simply expect your team to be working as efficiently and dedicatedly as you’d like them…

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Welche Arten von Customer Touchpoints gibt es?

Why habits and routines are essential in LeanOrthodontics® and life

Work processes in your practice are closely linked to building worthy habits and performing them in a regular cycle. Only…

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When you need to see both sides of a customer journey – cooperation with other service providers

When you’re working in the service industry, collaborating with third-party service providers is an essential trait and doing so with…

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Why you need to understand the patient treatment process

While brandishing a reliable daily routine is important to keep up with the rhythm of your practice, it is also…

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