Lean Orthodontics Blog

Customer Empowerment – was es ist und was es für dich
bedeutet
3. May 2023

How to get to the root of any problem much faster than before – the 5-W questioning method

Taiichi Ohno affirmed that the basis of Toyota’s scientific approach is to ask five times why a problem occurs in…

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Wann solltest Du in Deiner Praxis die Reißleine ziehen – und warum überhaupt?
2. May 2023

Walk this way – talk this way: the Gemba walk

As a leader, you cannot simply expect your team to be working as efficiently and dedicatedly as you’d like them…

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Welche Arten von Customer Touchpoints gibt es?
1. May 2023

Why habits and routines are essential in LeanOrthodontics® and life

Work processes in your practice are closely linked to building worthy habits and performing them in a regular cycle. Only…

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28. April 2023

When you need to see both sides of a customer journey – cooperation with other service providers

When you’re working in the service industry, collaborating with third-party service providers is an essential trait and doing so with…

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27. April 2023

Why you need to understand the patient treatment process

While brandishing a reliable daily routine is important to keep up with the rhythm of your practice, it is also…

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26. April 2023

How to manage your energy flow by smooth daily routines

Possibly the most common task performed by practices is patient appointment scheduling, so you’d think that it is pretty straightforward…

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25. April 2023

R’n’B of your orthodontic clinic – observe the rhythm and pace of your practice

Each company has a set of processes and timelines by which it operates. A key aspect of an orthodontic practice…

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24. April 2023

When you are already falling – who’s pulling the ripcord?

Every practice should support the provision for the figurative “ripcord” so that you can halt an ongoing process and resort…

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21. April 2023

When your practice is about to crash: Pull the ripcord at the right time

In times of chaos and crisis, pulling the ripcord, of course figuratively, may be imperative. But, anyone who might need…

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20. April 2023

Without a smart problem reporting system, you will always grope about in the dark

Introducing the distribution of tasks with warning signals for expired deadlines is unfortunately not enough to sustain the idea of…

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Was ist eine Customer Journey?
19. April 2023

Regain control over your workplace with the 5-S-Method

The 5-S method is an innovative philosophy of organizing a workplace to make it clean, safe, and well-organized. By reinforcing…

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Diese 7 Schritte machen Deine Praxis lean
18. April 2023

Why setting up the workplace is more than ergonomics

Workplace organization necessitates more than just efficient delegation. The provision of all necessary resources is crucial to keep your practice…

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Welche Methoden zum Messen der Kundenzufriedenheit gibt es?
17. April 2023

Do this and your team will love when you delegate (Levels of delegation)

Delegation is one of the most important skills for leaders to learn and apply in their practice. When you learn…

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Weshalb ist ein effektives Beschwerdemanagement so wichtig?
14. April 2023

The 7 steps highly successful people user for delegation

Despite hiring bright minds and deft hands, leaders often find themselves overburdened or overloaded with tasks. The key here is…

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Wie sieht die optimale Über Mich Seite aus?
13. April 2023

Why your delegation doesn’t work yet

Many leaders are well-acquainted with the many benefits of delegation but might suffer knowing about them only in passing. If…

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